FAQs

Frequently Answered Questions

Well, others might have it as Frequently Asked Questions. But here we answer every query. 
 
Right from How To Attend A Workshop? to How To Get A Refund?
We have made the entire FAQ process seamless and convenient.

Experiences

Rajasthan Studio has two offices. Its head office is based out of Jaipur whereas its corporate office is in Mumbai.

Currently, there are 27 art experiences available on the platform out of which 15 art experiences are based in Jaipur, 5 experiences in Udaipur and 7 experiences in Jodhpur.

  • A visit to the authentic art space/workshop of the artist.
  • A one-of-a-kind art workshop designed and curated by the team at Rajasthan Studio.
  • An authentic and immersive experience which tells the story of the art form, city, neighbourhood or just the people, sometimes going back decades & centuries with the legacy of their art & craft.
  • An insider look at the artist’s award-winning masterpieces.
  • A co-created art piece as a take-away.
  • A certificate by Rajasthan Studio signed by the artist.

All our art experiences take place at the artist’s workplace/studio or any specific assembly point where the artists generally work. To have an authentic experience of an artist’s unique perspective and passion, the location or the venue becomes an important aspect.

The experiences are hosted by handpicked master artists who wish to showcase their art to the world and help people discover their art form.

Yes, you would always get the tangible/physical object (which is co-created) as a take away after the experience.

Not in general. Artists specify whether or not an experience is suitable for children and how old children must be to attend. All children or guests below 18 years old must be accompanied by their legal guardian.

We want everybody to be safe, hence we always follow the precautions. The do’s and don’ts are specified by the artist. All artists also have first aid kits.

Bookings, Cancellations & Services

All art experiences which are listed on the platform under ‘Masterclass Workshops’ in ‘Travel Experiences’. Select a workshop you would like and click on the ‘Book Now’ button.

Details concerning the specific experience, what to expect, the art form and the artist hosting the experience can be viewed by clicking on the respective experience listing.

Steps to book an experience:

  • Select and Click on the Art Experience you would like to book
  • Go through specific details and information like ‘What you’ll do’, ‘About the Artist’, ‘Artist’s Awards’, Artist’s Studio, etc.
  • Check for the available slots as per the date and time suitable for you.
  • Enter the number of guests who will be attending the experience.

Any booking can be canceled by dropping an email to contact@rajasthanstudio.com or alternatively by contacting at +91-9820560980. The email should have all relevant details concerning the booking and contact shared while making the booking.

For a full refund, any booking needs to be canceled at least 7 days in advance before the experience is scheduled to start or within 1 hour of purchase.

Yes, the cost is included in the experience. The artists specify any extras (food, refreshments) included in the session.

No, we are not listed on any other travel platforms. We are an exclusive and direct platform.

Yes, we operate on weekends too. The dates on which artists are available are mentioned in the calendar.

When you find an experience that you would like to book for a large group, you can send us details on contact@rajasthanstudio.com to confirm if the artist can host your group exclusively.

You can send us an email on contact@rajasthanstudio.com to confirm if artists can host an elaborate or customized experience for you.

If you want to find out more about an experience or artist you can drop an email to us on contact@rajasthanstudio.com. Please ensure that the message clarifies everything that you want to know or understand about experience/artist.

Yes, we can arrange the same for you. Kindly specify the requirements while booking the experience. Generally, it takes 48 hours to arrange for a translator.

We recommend visualizing and experiencing the beauty of these art forms at artists’ workshops/studios. If you are looking to book an experience in your specific location you can drop us an email at contact@rajasthanstudio.com and we’ll try to arrange the same for you, depending on the artist’s availability.

Yes, you can gift an experience to your loved ones and surprise them with immersive hands-on art sessions

Yes, we have experiences in Jaipur, Udaipur, Jodhpur so you can plan the experiences according to the dates that you are traveling to these cities.

Refund In Other Cases

Any experience canceled due to the weather creating a safety concern, the host or Rajasthan Studio may cancel the experience. In such cases, the booking would be fully refunded.

In the event of an emergency, the host or the guest may cancel the experience. In such cases, the booking would be fully refunded subject to the documentation provided. Emergencies include death, unexpected serious illness/injury and government-mandated obligations.

You can reschedule the date or time of your experience (or add or remove guests) within 1 hour of your booking (when it’s made), and up to 72 hours before the experience is scheduled to start. The bookings that are rescheduled cannot be canceled.

Transportation & Logistics

If you have booked an experience, details concerning the experience location are shared on e-mail confirming the booking.

No, the logistics & transportation are not included in the experience.

Permission for the same needs to be taken from Rajasthan Studio via email. Only after the confirmation can you go ahead and drop the luggage at the office.

Collaborations

You can share your profile along with the social media pages with us by dropping an email to contact@rajasthanstudio.com.

You can share your company details with us by dropping an email to kartik@rajasthanstudio.com.

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Address

Ahinsa Marg, Adinath Nagar, JLN Road, Opp WTP, Jaipur, Rajasthan 302018

Phone

+91-9820560980

Email

contact@rajasthanstudio.com